To be able to open reimbursement cases on your behalf, our team needs you to invite them as a user and grant them permissions from your seller account. Once they get in touch with you, our reimbursement team will share an assigned email address with you for this user.
Please follow the instructions below and grant permissions for this user at Amazon Seller Central.
- Log in to your Amazon Seller Central
- Go to Settings > User Permissions
Figure 1 – User Permissions For Reimbursement
3. Scroll down, After filling up the ”Add a New User” part click the “Invite” button. Our Reimbursement Team will confirm the invitation. Please see Figure 2.
Figure 3 – Access Given E-Mail
5. Edit & Manage permissions as below and save settings. Please see Figures 4, 5 & 6.
Inventory: View & Edit
Figure 4 – Inventory View And Edit
Reports
Figure 5 – Reports For Reimbursement
Settings
Figure 6 – Settings For Reimbursement
6. Once you are done, please reply to this email and let us know.
If you have any questions or need further assistance, you can always reach out to us
